Privacy Policy

Who we are

CiscoreAI Ltd (“CiscoreAI”, “we”, “us”) is a UK-registered company providing AI consultancy and infrastructure services. Our registered address is available on request. For data protection enquiries, contact us at privacy@ciscoreai.co.uk.

What data we collect

When you use our website, we may collect:

• Contact form submissions: name, email address, organisation, and your message
• Technical data: IP address, browser type, and pages visited (via server logs)
• Cookies: we use only essential cookies required for website functionality. We do not use tracking or advertising cookies.

How we use your data

We use personal data for the following purposes:

• To respond to your contact form enquiry
• To provide the services you have requested
• To maintain and improve our website
• To comply with legal obligations

The legal basis for processing is legitimate interest (responding to enquiries) and, where applicable, contract performance (delivering services you have engaged us for).

Data sharing

We do not sell, trade, or share your personal data with third parties for marketing purposes. We may share data with service providers who assist in operating our website (e.g. hosting providers), under appropriate data processing agreements. All data processing occurs within the UK or EEA.

Data retention

Contact form submissions are retained for up to 24 months unless you request earlier deletion. Server logs are retained for 90 days. If we enter into a commercial engagement, related correspondence is retained in accordance with our contractual obligations.

Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at privacy@ciscoreai.co.uk.

Security

We implement appropriate technical and organisational measures to protect your personal data. Our website is served over HTTPS. Contact form submissions are processed server-side and are not stored in client-side storage.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.